Creating a fully responsive Limesurvey Template

We could probably write 10-12 pages about how to create a fully responsive Limesurvey template but we want to spare you from reading about all the technical details. Instead, we just want to sum up our findings and present you the results.

Several people have spent dozens of hours to create the first fully responsive Limesurvey template. You can test the template at this test survey and buy the “TFR Responsive” Limesurvey template at the Limesurvey Template Shop.

Benefits of using a responsive Limesurvey template

Of course, the biggest benefit of a fully responsive Limesurvey template is easily serving lots of different devices and presenting the survey questions well displayed on each of them. This does not only make your survey look more professional it will also lead to an increased response rate.
Furthermore, a known disadvantage of common Limesurvey templates is the lack of support for touch screen devices such as smartphones and tablets. Using such a device it can be really tricky to click a radio button or tick the small check boxes. Participants being frustrated because of such a badly designed user interface may just close the survey and leave. When using our fully responsive Limesurvey template participants can just click the text of an answer option at single or multiple choice question to mark an item. At array questions we made the whole cell clickable so even on small devices it is really easy to answer the survey questions. In addition to that the display of larger array questions is optimized by using responsive tables which means that a large table gets split up into several smaller ones which display nicely on small screens.

Technical details

The template we created is based on the bootstrap framework which is famous for serving different devices nicely. For supporting high quality images we make use of Retina JS which supports dynamic switching to a high quality version of an image or logo file if a retina display is used by the participant.
A known issue when using small devices is displaying large array questions nicely. We implemented the “No more tables” JavaScript library at our responsive Limesurvey Template which dynamically splits up large Limesurvey array questions into smaller sections which display fine even on very small devices.
Furthermore, we added custom icons and “Open Sans” as a modern font to achieve a pleasant look and feel so that our template doesn’t look as boring as the shipped Limesurvey templates.

Additional information/links

Sounds interesting? -> Check this test survey.

Want to use this fully responsive Limesurvey template? -> Get the “TFR Responsive” Limesurvey template at the Limesurvey Template Shop.

Want to see more high quality screenshots? -> There you go:

Survey design tips & tricks

Designing your own survey is pretty easy when using Limesurvey. Unfortunately, creating a really bad survey is also pretty easy. That’s why we have set up a list of survey design tips & tricks. Based on our experience with more then 100 survey projects per year the following recommendations hopefully help you designing better surveys.

1. Motivate users to raise completion rate

A user being presented with a simple “Please help me by filling out the survey, it will take 10-15 minutes.” will see no benefit in wasting his/her time with this. In such cases an incentive like “All users which fill out the survey completely will be allowed to take part in a lottery and can win one of 5 Amazon vouchers worth 20,00€.” can raise participation and completion rates significantly.

2. Start with simple questions

A survey should never start with complex questions people have problems answering at all. Instead, place very simple questions like demographic questions at the beginning. Everyone can answer those and they present an easy introduction. Once people have started filling in simple data they tend to finishing their work and not closing a survey early.

3. Questions should be clear

This may sound pretty obvious but for every question make sure it is clear and precise, collectively allowing for detailed, unambiguous and meaningful answers.

4. Add screening questions to the start

Nothing is more annoying than having completed several questions asking for complex information and being told later that for certain reasons like your age or gender you were suddenly screened out and are not allowed to complete the survey and maybe receive a certain incentive.

If users need to agree to certain terms and conditions or have to be of a certain age or gender you should always place such screen out questions at the beginning.

5. Add problematic questions to the end

Similar to placing easy questions at the beginning you should place problematic questions (e.g. about illnesses) at the end. People having already completed 80% of your survey will most likely answer such questions as well.

6. The less questions the better

People tend to ask this and that instead of focusing on the really important questions only. Always make sure a certain question is really important. The less questions the higher the completion rate!

7. Use free text questions to ask for additional information

Open questions may reveal unexpected and very worthy additional information. You should add optional text questions at all important parts of the survey, asking users “Is there anything else you want to tell us about XYZ?”. This may lead to important user feedback you would not have received when using closed questions only.

8. Make sure your questions are non-suggestive

Asking users “What is your opinion about XYZ?” uses neutral speech while a question like “Don’t you agree that LimeSurvey is a really great tool?” is a very suggestive question which will cause users give a more positive feedback.

9. Only make the most important questions mandatory

Having to complete a survey at which each question is mandatory can be really painful, especially when it comes to complex matrix questions.

When designing a survey you always need to ask yourself “Is this question important enough to make it mandatory?”. Only the questions related to data you really need should be mandatory.

10. Keep questions and answers short and easily readable

Nothing to add to this…

 

To be continued…

 

BTW, if you are not very familiar with designing surveys but need to create an important one, we can help with that. Our experience can help you creating a great survey with a high completion rate.
Just drop us a note if we should review your survey or set it up for you.