Support

Survey Consulting – Your Professional LimeSurvey Support

Looking for LimeSurvey support? We provide professional LimeSurvey support since 2010 and have successfully dealt with > 1000 survey projects. If you need help with this powerful tool, don’t hesitate to contact us.

1000

Happy clients

800

Surveys created

250

Themes designed

100

Plugins coded

Consulting

Wouldn’t it be great to be able to contact a LimeSurvey expert any time? We are there for you!
Whether you only want to know if a certain type of survey can be implemented at LimeSurvey or you need a new feature to be developed – we can help.
Just send an email to marcel.minke@survey-consulting.com and outline your requirements or suggest 2-3 dates for an online meeting.

LimeSurvey Support

Do you need help with your data collection project? Are you fed up with searching the Internet for outdated solutions?
We are providing LimeSurvey support for more than 15 years. Our professional support is available by email, phone, or any online meeting tool you may be using.
No pre-payments are needed. We usually just note hours for our consulting services and then send an invoice at the end of the project.

LimeSurvey hosting

We offer professional LimeSurvey hosting services since 2012. Our servers are located at a high security data center within the EU (GDPR compliant). So if you don’t want to deal with setting up the software yourself but want to use your own LimeSurvey system on a fast and reliable server, then we can set everything up for you according to your needs.
More than 100 companies are already using our professional hosting. One advantage is that you can easily upload plugins or custom question themes to our systems. Other hosting services do not support that.

Installation/Update

With limited IT skills installing or updating LimeSurvey could be tricky. Besides installing the software on your servers we can also take care of configuring and securing the tool.
Updating older LimeSurvey systems to the latest version should also be done with care. Otherwise e.g. the database update may fail and that ruins your installation. So better let the experts do the job.
If you have limited resources for keeping your survey software up to date, we can also set up a maintenance contract for regular updates of your system.

Customization

Since LimeSurvey is Open Source, one can easily customize the software different ways:
Plugins are the best approach for adding new features to LimeSurvey.
Using the API we can connect the software to other applications or send response details to external analysis tools.
If there is a special question layout needed we can draft a custom question theme. Such a theme can have a special layout or come with additional features like input validation.

LimeSurvey Themes

Designing a custom LimeSurvey theme is the best way for having your surveys display with your own corporate design and logos. The results is a more professional survey look and feel which also leads to better response rates. We have developed > 250 such custom LimeSurvey themes and can work on your design as well.
Alternatively, you can download professional LimeSurvey themes at our shop. These themes are easy to customize and you can add your own logo(s).

LimeSurvey training

While LimeSurvey is a powerful tool with many features, it may be difficult to work your way into it. We do not only offer training for beginners but also teach advanced users how to use more complex features. Trainings vary from 4h beginners courses for up to 15 people to one hour training for individuals or small groups.
Training on location can be offered on request.

Survey creation

Stuck with implementing your survey at LimeSurvey? Unsure, what is the best question type for your survey? Or do you need an expert to review your current survey design? We have been working with this tool for years and know all features and question types very well. So instead of spending hours searching the manual and forums just contact us. You can also send us your survey draft for a cost estimation any time.

What Users Say

Logo Deutsches Jugendinstitut

Deutsches Jugendinstitut (DJI)

For many years, Survey Consulting has supported us with all matters related to LimeSurvey. They assist us with software updates and have created several LimeSurvey templates for DJI. In addition, various departments at DJI use the project-related support and have always been satisfied with all services.

Oxford University (National Perinatal Epidemiology Unit)

“We have been working with Survey Consulting for ten years, over which time they have helped us grow and develop our LimeSurvey capabilities.  They have improved the visual appeal of our work with smart, professional themes, and have iteratively worked with us to create a LimeSurvey plugin that allows us to deliver multiple-phase online Delphi surveys end-to-end without the need for technical knowledge. This has been game changing in the way we are able to collaborate with other organisations to deliver these often complex data collection and consensus exercises. Survey Consulting have always been efficient, professional and quick to respond, and there has been no technical challenge that they haven’t been able to meet.”

UCSD – University of California San Diego

“For UCSD Survey Consulting helped with successfully implementing several complex LimeSurvey surveys.”

ETC

“Survey Consulting has provided invaluable professional services to ETC Institute for well over a decade. With their expert assistance, we have successfully completed many complex projects while continuously enhancing our primary survey delivery platform. “

IFH – Institut für Handelsforschung

“Survey Consulting supports our LimeSurvey projects by hosting the software, creating LimeSurvey themes and providing professional project support. As LimeSurvey experts, we can fully recommend the team.”

Leibniz Institute

“Survey Consulting supports our LimeSurvey projects through professional hosting and regular software updates. We particularly appreciate the very quick response time to inquiries, the professional advice and are completely satisfied with their service.”

BIT.ch

“Survey Consulting supports the Federal Office of Information Technology and Telecommunications (BIT) in the area of ​​LimeSurvey by programming new features and creating specific LimeSurvey themes. We have always been very satisfied with all the work and greatly appreciate the high level of commitment.”

Stadt Zürich

“Survey Consulting continually supports our LimeSurvey projects by programming new features such as special filters, templates and plugins. The professional project support is fast and efficient, we are very satisfied their services.”

myradiotest

“Survey Consulting has been a great support to us in our LimeSurvey projects, with custom programming of new features and the creation of professional themes and LimeSurvey plugins. The collaboration is always extremely professional and their knowledge of LimeSurvey is second to none. They have always found a quick and reliable solution for all our requirements. We really appreciate their expertise and the high quality of their work.”

LMU – Ludwig Maximilian University of Munich

“Survey Consulting supports our online survey service at the LMU Clinic, which is used extensively in clinics, nursing, administration and research, by programming tasks for emerging non-standard requirements. All support requests are answered quickly and reliably, and the billing terms are consistently extremely fair between the client and contractor. We can recommend LimeSurvey Consulting without reservation. This is what an external service provider should be like.”

Genossenschaftsverband Bayern

“Survey Consulting supports our LimeSurvey projects by developing new features and adapting them for new software versions. We can fully recommend their services.”

ISB

“State Institute for School Quality and Educational Research: We are delighted with our collaboration with Survey Consulting! They have always implemented our survey needs perfectly. The accessibility is excellent and we were very impressed by the quick responses to our inquiries. We particularly appreciate the tailor-made solutions that Survey Consulting presents to us. Thanks to your great support, we were able to successfully advance our projects. Highly recommended!”

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